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Multi-line phone systems are telephone system platforms that utilize phones which have several lines route through the same phone unit, allowing the operator to answer each individual phone number or send calls directly to voicemail. These are uncomplicated business phone systems, making them a great telephony solution for any small business. Modest 2-line phone systems have separate telephones, allowing many people to be on simultaneous calls. Complex 4-line phone systems allow for additional employees to accept or place calls at the same time. With either telephone system solution, you may sustain a local line or toll-free number.